If for any reason you are unhappy with your purchase you can return the item.
Before making a return please read the Bonschelle Returns Policy.
Please note: For hygience reasons earrings can not be returned.
How to make a return:
1. Complete and submit the following form. Quick tip for registered customers: If you go first to Order History, select the 'View' icon for the
relevant order, then click on 'Return', the product information will be automatically
populated below. After completing the form click 'Continue'. Alternatively you can download a
include that with the item when you return it.
2. Return the item to the following address:
18 St. James Gardens
Items should be returned in the same condition received, and in the original packaging, within 14 days of receipt. Goods returned within 14 days of
receipt will be refunded, or instead store credit issued or a replacement. Non-faulty items returned later than 14 days from receipt will be issued with store credit only.
Please note a registered account is required in order to issue store credit. This does not affect your statutory rights.